New York, NY – March 15, 2016 – MediaRadar has just been awarded the Silver Stevie Award for Front Line Customer Service Team of the Year in the Technology Industries at the 11th annual Stevie Awards for Sales and Customer Service.
The Stevie Awards are the world’s top honor for customer service, contact center, business development and sales, meant to recognize and celebrate professionals’ exceling in their respective fields.
“The Stevie Awards for Sales & Customer Service continues to be among the most competitive and fastest-growing of our awards programs,” said Michael Gallagher, founder and president of the Stevie Awards.
More than 2,300 nominations from organizations of all sizes and in virtually every industry were evaluated in this year’s competition, an increase of 10% over 2016. Finalists were determined by the average scores of 77 professionals worldwide, acting as preliminary judges.
MediaRadar is the leading ad sales intelligence tool in the market, known for its unparalleled and dedicated customer service. Their customer service team has a direct, positive impact on their clients business. By constantly innovating to meet the changing needs of their clients, the customer service team at MediaRadar produced over 90% of upsells with an $89,000 total contract value in the past year alone. By driving client satisfaction to new heights, one quarter last year saw a phenomenal 100% renewal rate!
“The Client Services team is committed to their clients’ success. Each day, the goal is to learn more about their clients’ needs and ensure they’re delivering the best, tailored service possible. This fourth Stevie win is a reflection of their hard-work and devotion to seeing their clients succeed,” says Jesse Sherb, Director of Client Services.
Details about the Stevie Awards for Sales & Customer Service and the list of Stevie winners in all categories are available at www.StevieAwards.com/sales.
MediaRadar revolutionizes ad sales by helping sales executives spend their time pitching and closing deals, instead of researching and preparing. MediaRadar helps sellers determine the best prospects to pursue, which offerings to pitch, and how to position themselves most effectively against their competitors. This SaaS sales-enablement platform is built on the most comprehensive and up-to-date database of multimedia advertising information available. Connect with us on Twitter, Facebook and LinkedIn!
About Stevie Awards
The Stevie Awards are conferred in six programs: The American Business Awards, the German Stevie Awards, The International Business Awards, the Stevie Awards for Women in Business, the Stevie Awards for Sales & Customer Service, and the Asia-Pacific Stevie Awards. A seventh program, the Stevie Awards for Great Employers, will debut in April 2016. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at http://www.StevieAwards.com, and follow the Stevie Awards on Twitter @TheStevieAwards.